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macbook trackpad pinch to zoom keeps malfunctioning

my macbook is up to date (monterey 12.1) out of nowhere, my trackpad is suddenly radomly malfunctioning when it comes to 2 finger "pinch to zoom." although the box is checked, i have to go to system pref-trackpad-pinch to zoom & uncheck the box & then recheck the box to get it to work again (a restart of the machine also fixes it). i can't seem to find a pattern as to it suddenly not working. anyone else having this problem?

MacBook Pro 15″, macOS 12.0

Posted on Jan 22, 2022 11:29 AM

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6 replies

Jan 23, 2022 2:33 PM in response to bigstimpycat

Good day to you bigstimpycat, 


We understand that you’re having an issue with a specific gesture. 


What happens when attempting to use the gesture? Is there no response or does a different response occur, other than zooming? 


Have you had an opportunity to use your Mac in safe mode or a new user to see if the issue persists? We know that since the issue is intermittent that may take some time to test. 

How to use safe mode on your Mac

Set up users, guests, and groups on Mac


Thanks.

Feb 14, 2022 4:57 PM in response to bigstimpycat

It looks like you never received a followup. I have the same issue, macbook pro 16" 2019 (non-m1).

It seems this is a known issue but apple repeatedly gives the same advice to everyone and it doesn't solve it.

Guest user, restart, try this, try that, all else fails swipe and reinstall OS, but no one can get a straight answer and all fixes are only temporary.

I would love to see a fresh updated response to this as well. This really messes up my photo editing work-flow. Had to resort to using keyboard shortcuts to save time.

For me, the issue happens in Photoshop, Acorn, sometimes even in preview.

Curser becomes non-responsive to pinch zoom in or zoom out, then will work again. Almost seems like it needs to be "reminded" to work properly. Sometimes the pinch zoom keeps responding as though I'm trying to select instead of zoom. I would guess that perhaps it was my hand placement on the pad, but before Monterey I had no issues with this at all. So it's not user error.


Apple, please help.


BTW, do you have three finger drag enabled?

Feb 14, 2022 5:11 PM in response to 50nic-19

thanks so much for responding, glad i'm not the only one this is happening to. for me, it seems to occur when i'm online & opening up a new window or tab to a new site. it's def not hand placement, it must be something with latest os update. i do not have 3 finger drag enabled.


btw, a few months ago, i had another huge problem after an os update (i forget what it was) but i had to call up apple & have them help me fix it.

macbook trackpad pinch to zoom keeps malfunctioning

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