Cannot open attachments (email) in Microsoft Outlook

I received an email from my colleague with an attachment - an old email - but I cannot open it on my Macbook air although I still open it on my smartphone or web browser of outlook.

I have no problem with attachments as picture, excel file, word file or powerpoint file.

How can I solve this issue?

MacBook Air 13″, macOS 11.6

Posted on Jan 24, 2022 2:28 AM

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1 reply

John Galt

Level 10

155,300 points

Jan 24, 2022 5:21 AM in response to bobotenshin

Contact Microsoft.

Contact a third-party vendor - Apple Support:

Find Microsoft products on Microsoft's website and the App Store.

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Cannot open attachments (email) in Microsoft Outlook

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