Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Mobile Network APN autoconfig

I'm working for a mobile operator and our APNs are not recognized automatically by iOS. Normally when you insert a sim card, the APN settings is populated automatically by the phone.

How can we declare it to Apple so that it will be updated on all iPhones?

Thanks

Posted on Jan 25, 2022 3:50 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 25, 2022 6:48 AM

Call Apple in your region see: Contact Apple for support and service

https://support.apple.com/en-us/HT201232

3 replies

Jan 25, 2022 6:38 AM in response to Raicya

Thanks for your prompt answer.

On this article, it is said:


If your mobile network provider supports this feature, you can populate your APN settings automatically in iOS 15 and iPadOS 15 and later:


my problem is that I am the mobile network provider, and I want to know who should I contact at Apple in order for us to support this feature.


Thanks in advance

Mobile Network APN autoconfig

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.