Printing to Sharp MX-3170 with User Control

So, the user control (pin # to control printing) is a minimum 5 to 8 character numeric code. Previous MacOS version were fine. Monterey, for some unfathomable reason decided to limit the "Pin Code" field to only 4 characters. I've got multiple users on new Macs that can't print to this device now. The client needs to maintain user tracking for bill back to several tenants in a we-work type environment.


Thoughts?

Mac mini 2018 or later

Posted on Jan 25, 2022 12:23 PM

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2 replies

Jan 26, 2022 3:00 PM in response to MadCow

Hello MadCow,


Thank you for using Apple Support Communities.


We understand that you are running into an issue bring to a Sharp MX-3170 printer, where the code is limited to 4 characters, when 5 to 8 are needed. We would recommend touching base with Sharp for a work around or solution. You may start here: PRINTING WHEN THE USER AUTHENTICATION FUNCTION IS ENABLED


Best regards.

Jan 26, 2022 3:05 PM in response to Chris_C1

Good google work there. I would have NEVER thought to look in the printer manual. And yes, I know that the printer drivers are written by Sharp and not Apple. And yes, I have reached out to Sharp, with no answer yet. I was hoping by posting here that a user with actual firsthand information might respond. The royal "we" reply is hardly useful. But I'm sure the reply bumps your community count. Good on you.

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Printing to Sharp MX-3170 with User Control

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