My spare Apple TV cannot logon, as I changed my password. So when I power it up, it comes up with cannot sign in and is stuck on OK to continue.
However, I cannot use my phone, to click on the OK as it wants me to enter a code on the Apple TV, to access settings and my Apple 4K remote doesn’t work.
so I am unable to use the Apple TV. Any ideas how I can click OK on the Apple TV
Thanks in advance
You need to find or replace your original remote! If you want to replace it Apple sells them from their online store or you can also check on Amazon.
This sounds like a 2 factor identification issue on an Apple TV 2 o Apple TV 3. As you did not identify what you own, this is a best guess. Identify your Apple TV model
Do this quickly or it will time out!
Hi there, thanks for the quick reply. The Apple TV boots up and shows the menu page.
I am not given the tome to enter any details and I cannot manoeuvre to settings, as I have no remote (lost) and the phone doesn’t work.
The TV then goes to the incorrect password message and waits for OK to be entered.
I just need to find a way to press OK, then I should have access to get to the settings.
Apple TV Waiting on OK
