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OS Monterey: cannot open docx and xlsx files with Chinese letters

I have just updated my OS to Monterey and I can no longer open files with Pages and Numbers, probably also Keynote that contain Chinese letters. Before the update, everything worked fine. The file extension doesn't seem to matter. I can open without any problems files with docx and xlsx extensions that do not contain any Chinese signs.


Is there a way to fix this problem?



Posted on Jan 27, 2022 8:08 AM

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8 replies

Jan 27, 2022 8:28 AM in response to Elrandil

Elrandil wrote:

I have just updated my OS to Monterey and I can no longer open files with Pages and Numbers, probably also Keynote that contain Chinese letters. Before the update, everything worked fine. The file extension doesn't seem to matter. I can open without any problems files with docx and xlsx extensions that do not contain any Chinese signs.

What do you mean by "can no longer open"? Are you getting some kind of error message? If so, what does it say? A screenshot might be helpful.


All I can say for now is that docx and xlsx are Microsoft formats, not Pages or Numbers.


I tried creating a Pages document with Chinese characters and it saves and opens just fine in Pages. I tried the same in Word and that worked fine too. I could even open the Word document in Pages. What am I doing differently?

Jan 27, 2022 8:45 AM in response to etresoft

Before the update, I was able to work on the files that I can no longer open with the same software that I used prior to the update. This is what I meant by "can no longer open". Upon attempting to open these files, Pages, Numbers and Keynote say that they cannot read this file.


Pages, Numbers and Keynote have no problem with opening files without Chinese characters and before the update to Monterey, they had no problem opening docx, xlsx files that contained Chinese characters.


I tried creating a Pages document with Chinese characters and it saves and opens just fine in Pages. I tried the same in Word and that worked fine too. I could even open the Word document in Pages. What am I doing differently?

I don't know what you're doing differently. I saved a file prior to updating my OS to Monterey, I tried to open it after the update and I couldn't do that.

OS Monterey: cannot open docx and xlsx files with Chinese letters

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