You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Problem with updating payment method

I have a Mastercard added to my payment settings. I can pay with this card using apple wallet everywhere. I also was able to pay for an app subscription on my iPhone. But apple is saying that my payment method is not working, and can`t charge me for my data plan.


I did have a visa card before that and everything was ok. However, i have changed the visa for Mastercard, as In my country i can use apple pay, ony with Mastercard. The visa is not supported!

Posted on Jan 28, 2022 1:07 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 28, 2022 1:19 AM

Probably you have the wrong Country / Billing / Shipping Address in the Apple ID. This should be the same as the issuing Bank Country.


Log in to https://appleid.apple.com with your Apple ID credentials.

Scroll Down to the Payment and Shipping Section

Tap on Edit

You will be given both Billing and Shipping Addresses to edit.



Based on your country of residence and country you have selected under your Apple ID --> Payment methods that you can use with your Apple ID - Apple ...


Have you a Debit/Credit card that is issued to you that is valid internationally and is from the same Country / Region as your Apple ID.

2 replies
Question marked as Top-ranking reply

Jan 28, 2022 1:19 AM in response to spirosi

Probably you have the wrong Country / Billing / Shipping Address in the Apple ID. This should be the same as the issuing Bank Country.


Log in to https://appleid.apple.com with your Apple ID credentials.

Scroll Down to the Payment and Shipping Section

Tap on Edit

You will be given both Billing and Shipping Addresses to edit.



Based on your country of residence and country you have selected under your Apple ID --> Payment methods that you can use with your Apple ID - Apple ...


Have you a Debit/Credit card that is issued to you that is valid internationally and is from the same Country / Region as your Apple ID.

Problem with updating payment method

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.