Safari freezes on startup in Monterey 12.2

After spending over 14 hours to finally complete the "emergency security update" of Monterey 12.2, Safari (which was the reason for the update) now freezes whenever I start it up. Is anyone having the same issue and/or have a resolution?


Thanks for any suggestions!


MacBook Pro 16″, macOS 12.2

Posted on Jan 28, 2022 9:43 AM

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Posted on Apr 9, 2022 6:56 AM

I should have mentioned in my original post that I have had issues with Safari crashes on my MBP16 M1, since the very first day. Safari would immediately freeze on various websites, but could potentially freeze on any website. The issue only became much more prevalent following the "emergency security update" of Monterey 12.2. Following that update, Safari, for all intents and purposes, became totally useless. Fortunately, I was able to force quit the Safari app, without having to restart the entire OS. As long as I only used Firefox, everything was OK (other than various less critical issues).


Over time, I scaled Safari down to the bare essentials: NO extensions, no pre-loading favorites, etc, etc. Nothing helped to remedy the issue.


Then, with the release of 12.3.1 (21E258) update to Monterey, all issues with Safari went away. So, while nobody in Customer Support was aware of the problems (or was allowed to admit to them), this update did solve my Safari problems!


I wanted to give it a few days before declaring victory, as one never knows what might happen as soon as you do so. But it would seem that someone in the development group actually read some of my numerous crash reports and figured out what was wrong.


THANK YOU, APPLE! It's good to be back in the fold! I've been using Apple products exclusively for far to many decades to ever consider returning to a MicroSoft product!




21 replies
Question marked as Top-ranking reply

Apr 9, 2022 6:56 AM in response to svdrifter

I should have mentioned in my original post that I have had issues with Safari crashes on my MBP16 M1, since the very first day. Safari would immediately freeze on various websites, but could potentially freeze on any website. The issue only became much more prevalent following the "emergency security update" of Monterey 12.2. Following that update, Safari, for all intents and purposes, became totally useless. Fortunately, I was able to force quit the Safari app, without having to restart the entire OS. As long as I only used Firefox, everything was OK (other than various less critical issues).


Over time, I scaled Safari down to the bare essentials: NO extensions, no pre-loading favorites, etc, etc. Nothing helped to remedy the issue.


Then, with the release of 12.3.1 (21E258) update to Monterey, all issues with Safari went away. So, while nobody in Customer Support was aware of the problems (or was allowed to admit to them), this update did solve my Safari problems!


I wanted to give it a few days before declaring victory, as one never knows what might happen as soon as you do so. But it would seem that someone in the development group actually read some of my numerous crash reports and figured out what was wrong.


THANK YOU, APPLE! It's good to be back in the fold! I've been using Apple products exclusively for far to many decades to ever consider returning to a MicroSoft product!




Mar 10, 2022 11:47 AM in response to svdrifter

This is plaguing me too since when I updated Safari - about a couple of months now. (January of 2022)


When I launch Safari, typically after a restart (I don't usually have a need to quit Safari), it hangs immediately. Before it tries to open any previously open windows. I usually Force Quit after giving it ample time, and then try again. It hangs again, repeatedly. The two things that seem to fix it is:

  1. When, after a few hangs and force quits, it asks me if I want to reopen old windows, I say no. This usually works but not always
  2. Hold down the shift key when launching Safari, and that opens Safari with no windows.


After this, then I can use the menu command, "Reopen all windows from last session", and my windows all open.


I've tried closing all my windows, and testing this, and it doesn't seem to be specific to what windows are open but if there are any windows that are to be reopened.


I'm seeing this on two macs, both older Intel Macs, one a MBP and the other an iMac.


Mar 31, 2022 10:58 AM in response to svdrifter

svdrifter ~ I'm not sure what various combinations of Safari Preferences/Settings you've already tried, so apologies if you've already eliminated the following as a possible cause...


If your Safari "Start Page" configuration (at lower right in "Start Page") has Favorites checked, and Safari Preferences is set to open Safari with the "Start Page", then any bad website in Favorites loading in the background can cause a freeze/beachballing. This happened to me with the LastPass app's login page in my Favorites – until I removed it from there.


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Jan 29, 2022 1:49 PM in response to svdrifter

Hi svdrifter,


Thank you for participating in the Apple Support Communities. We understand Safari is freezing upon opening after the latest macOS update, and we'd like to assist. We recommend holding down the shift key and opening Safari as this will clear its cache and open a clean session. You can also try booting Safari in safe mode. Here's how:


How to use safe mode on your Mac


If you're able to open Safari, you may consider making sure your Extensions are updated to the latest version. You can also temporarily turn off Extensions or temporarily delete them to see if things improve. Choose Safari > Preferences, then click Extensions. To turn off an extension, deselect its checkbox.


Take care.

Mar 31, 2022 11:54 AM in response to svdrifter

My issue seems unrelated to the websites that are open. I typically can't start up Safari without it hanging. Eventually I hold the option key so it opens without opening the websites. Once open, I use the "Reopen all windows from last session" and all windows open, without hanging. No issues with opening those sites at this later stage.


I think my problem may be iCloud related. I have a MacBook Pro running Catalina, and an iMac running Monterrey, and Safari does this on both. And the MacBook Pro's Safari had it's prefs and caches just recently deleted, so it opens with no windows at all, and hangs. Force quit, relaunch, hang. Force quit, relaunch with option key, and it works.

Feb 3, 2022 6:56 AM in response to Gabriel Delev

That's interesting, Gabriel. I don't know whether or not Safari was trying to "open all saved bookmarks", but the suggestion sounds reasonable. Good luck with that... I don't even guess how many tens of thousands of bookmarks I've saved over the years. I almost "freeze up" just trying to imagine. Surely I no longer need them all, but having been a developer for several decades, I frequently use a good many of them, finding it much quicker and easier it is to search within my [well-organized] bookmarks, prior to Googling for new references to any given topic. That's to say little of the immense time investment that would be required to sort through and slim down my immense collection of bookmarks.



GOOD NEWS THAT MAY HELP OTHERS WITH THIS ISSUE...


As I mentioned in my initial post, it took me over 14 hours to do the original emergency security update from macOS 12.1 to 12.2. This unreasonable time allotment was do to numerous crashes during the update(s), causing me to start the download(s) all over again from scratch. As I indicated, I was able to reinstall Monterey 12.2 using the Public Library's, faster and more secure WiFi. Although I repeated got the message that the update would take 5-1/2 hours, it actually completed in about 2 hrs.


Since the reinstall, Safari now froze up within seconds... no longer allowing me to load ANY pages. It did so, while attempting to load tabs and/or windows that had previously been opened. To resolve the issue, I would force quit Safari, then upon reopening it, I immediately closed the front browser window as quickly as I could. Typically, it would then freeze again. I continued this process until all tabs/windows were closed. I then opened a new private browser window. This seems to have stopped the crashes. And (knock on wood) I have not experienced any more freezes... yet. It's a bit early to make a final judgement, however.


Hopefully, this information will help others who have also been experiencing Safari lockups. I have no problem with the concept of using "private browser windows". But I have to wonder why one can now ONLY use Safari within a private window. This was never an issue for me prior to the 12.2 update and I'm confident that the update was indeed the cause of the issue.


I do hope this information helps others with the same problem. And I would love to hear feedback from anyone else who did have similar experiences.









Feb 5, 2022 4:01 AM in response to Gabriel Delev

Hello, svdrifter

I finaly fix the problem,

So my steps was:

  1. NVRAM Reset
  2. Disable Extensions

3.Delete Safari Preferences

4.Clear Mac Cache

5.Check Startup Disk

Actually after step 5 the Safari going again in normal workflow.

Now Browsing again, i hope this can help as well to you too.

Here is more details: https://www.switchingtomac.com/tutorials/safari/safari-not-working-on-mac-9-ways-to-fix/

Best

Gabriel




Jan 29, 2022 4:40 PM in response to melissa_m77

I have NO extensions loaded in Safari, nor are there any non-standard settings other than the activation of the "Develop" menu option. Also, I experience these issues in BOTH of my Admin accounts.


Safari has always slower than Firefox (or other browsers) on my current MBP16 with Monterey. But on Safari, under the macOS 12.2 "critical update", it's only a matter of time [a short time] before I get the "spinning beachball of death". There seems to be little consistency with regard to which sites will cause the issue. When it does happen, I cannot even access the menu bar to force quit Safari. If I have another app running in the background, I can usually switch to it and then select "Force Quit..." from the Apple Menu.


If this continues, I'll have to return to my 2015 MBP15, running under High Sierra. At least that one works consistently. Surprisingly, it's even faster than my 2016 MBP16 M1 (and I get all my precious 32-bit apps back). Don't know what I was thinking.

Feb 1, 2022 12:00 PM in response to jdo_apple

Yes, I did try all the steps listed in the article... all to no avail.


And, yes, I did call Apple Support... also to no avail.


I think it's time to give up and go back to my 2015 MBP, running under High Sierra. That combo worked flawlessly, until some of the keys on my keyboard started loosing functionality. I just wish it had done so sooner, so I could have replaced it along with my batteries. Why can't "planned obsolescence" be better coordinated? ;-(


Thanks for the feedback, albeit to no avail.


Feb 3, 2022 9:25 AM in response to svdrifter

It looks like I spoke too soon. Although using "private windows" did reduce the frequency of crashes, it didn't fix the problem completely. Unless I can go back from Monterey 12.2 to 12.1, I'll be installing a new keyboard in my 2015 MBP 15 (running under High Sierra), so I can get back to a productive environment and finally get some work done again. to be honest, that setup ran faster and more efficiently than this 2016 MBP 16 M1 anyway.


Hopefully, Apple will someday fix Monterey, so I can use this again... too much time and money invested to just throw it in the closet!


Feb 5, 2022 4:57 PM in response to Gabriel Delev

Thank you, Gabriel... I'll give this a shot. I'm pretty sure I've covered all of the items in this checklist, but I will do so again in the specified order just to be sure. (As an FYI, I have already reinstalled macOS 12.2 twice, to no avail.)


In the interim, I have identified numerous other issues that surfaced with the 12.2 update as well. I'm tempted to close the lid on the new MBP16 M1, until 12.3 comes out to hopefully fix the latest new bugs. By the time macOS 13 comes out, 12.xx should be relatively stable.


I appreciate the feedback! I'll let you know.

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Safari freezes on startup in Monterey 12.2

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