Poor sound quality on Facetime

Anyone experiencing broken sound on Iphone 13 with Facetime? Only hearing every third ir fourth word. Does not happen on regular calls. Spoke with Apple and Verizon but no help!

Posted on Jan 29, 2022 5:50 AM

Reply
1 reply

Jan 29, 2022 7:16 AM in response to Davegur

If you have a hearing or sound issue on your device then please try some of these processes to set it right


  1. If you have a distorted sound issue on your iPhone --> If you hear no sound or distorted sound from your iPhone, iPad
  2. If you are not able to hear the other person, click this...>If you can't hear a person on a call or voicemail or if the sound isn't ...
  3. If you only hear through speakerphone mode --> If your iPhone is stuck in headphone mode - Apple Support
  4. If the other person is not able to listen to you then please click this to identify the issue --> If the microphones on your iPhone, iPad, and iPod touch aren't ...


If the above options do not mitigate the issues then Contact your carrier and then Contact Apple Support


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Poor sound quality on Facetime

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.