First gen AirPods won’t reset. Holding down back button for over a minute and the green light shows up and then disappears but then another light doesn’t appear. I’m trying to reset for a long time still won’t reconnect. When holding down the green light will disappear and turn off no light will show. Any ideas on how to fix this?
iPhone X, iOS 14
Hi KRRKL,
Thank you for posting in the Apple Support Communities. It sounds like you're unable to reset your AirPods following the steps outlined in "How to reset your AirPods and AirPods Pro", correct? If so, we recommend checking in to the service options for your AirPods. You can check into your options for service by following the below link.
AirPods Replacement, Service, and Repair
Please let us know how it goes. We're always happy to help.
Cheers!
1st gen AirPods won’t reset
