Private relay not forwarding password reset emails from third party apps i.e.- Reddit , because it’s probably labelling it as spam.

Question

Level 1

12 points

Private relay not forwarding password reset emails from third party apps i.e.- Reddit , because it’s probably labelling it as spam.

I even turned off my Hide my email feature, but all emails are received except password reset emails from Apple ID ( emails are recieved if I directly use my gmail id).So , Apple private relay not forwarding it to my email id.

Please resolve this.

iPad, iPadOS 15

Posted on Jan 30, 2022 9:06 AM

Reply

Answer 1

judysings

Community Specialist

Jan 31, 2022 11:10 AM in response to Dipanjan66

Thanks for reaching out, Dipanjan66.

It sounds like you're not seeing the messages you expected to receive in your inbox. We can help.

According to the What is Hide My Email? article you reach out from: "Apple doesn't read or process any of the content in the email messages that pass through Hide My Email, except to perform standard spam filtering that's required to maintain our status as a trusted email provider."

This might mean that these messages are being interpreted as spam.

If you check your spam folder, do the messages appear there?

Keep us posted.

Reply

Private relay not forwarding password reset emails from third party apps i.e.- Reddit , because it’s probably labelling it as spam.

Similar questions