I recently used my carriers service to sign up for Apple Music. Now every time I open the music app I get a pop up that says my current plan includes Apple Music. This is extremely annoying and once I click continue the app glitches out. I’ve tried signing in and out in settings, the music app and restarting my phone.
Hey Kevinabrahamson,
We understand that you are having issues with the Music app. Can you clarify further what happens after tapping "Continue"? Does the app unexpectedly quit or do you encounter something else? Also, depending on what you are encountering, the following step might help: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support Let us know how those steps go or if you've already tried those.
Take care.
Kevinabrahamson,
We appreciate the screenshot and additional details. Does this also happen on different internet networks? Are you able to use Apple Music on different devices (if available)? If not, can you use Apple Music on the web without any issues? Listen to Apple Music on the web and in apps - Apple Support Your answers can determine possible next steps.
Best wishes to you.
This is the next screen after you tap continue. I have tried deleting and reinstalling the app. It repeats this cycle every time the app is opened.
Your Plan Includes Apple Music pop up every time I open Music
