I can’t get voice description to shut off
I just rented house of Gucci and I can’t turn off voice description on my Apple TV.
Apple TV HD, tvOS 15
I tried that. It didn't work for me.
Question marked as
Spoke to Apple support and the following fixed the issue with this film.
Apple TV > Settings > Video and Audio > Audio > Audio Format > Change Format will be listed as off, tap that to turn it on. Then another row will appear on screen, tap “New Format” which will change it from Dolby Digital 5.1 to Stereo.
That was the fix Apple engineers gave them, and they are currently working on a more permanent fix for this issue (with this film, It appears there is an issue with the Dolby Digital 5.1 audio source type).
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I can’t get voice description to shut off