Phishing Link

rachel.rhodes87 Said:

"Phishing Link: I clicked a link in a phishing text and entered my bank username and password. I immediately changed my username and password. Is my phone at risk at all? Do I need to do anything else?"

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Troubleshooting Phishing Scams:

Two Things:

A. Take a Screenshot and Get Info:

See my User Tip: Using the Photos App to Report Scams - User Tips.

B: Modifying your Credentials:

Having interacting with this message, in some manor? Consider modifying your credentials, ASAP

• Modify: your login credentials (Using Both a New eMail and a New Password for each and all sites)
• Associate: a different method of payment to your account
• Enable: Two-Factor Authentication for Apple ID and for all other accounts that have such an applicable option

rachel.rhodes87 Said:

"Ok thanks. I called them immediately and they did some thing on their end but told me to check my phone for viruses."

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You are welcome.

Who exactly did you call? I'm shocked that Apple would tell you to check your iPhone for viruses. Apple wouldn't suggest that, unless it is a huge mess. That being said, this almost comes across as a scam. So, who did you contact? Was it Apple? "Yes" or "No"?

Apple's Contact info:

• Contact Us - Choose Locations
• Proceed from there as necessary

Note: Phone calls are taking a bit to go through at the moment, due to lots of calls. And that makes sense because with the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

Your bank apparently does not know much about iPhones. If you have not jailbroken your iPhone you have no possibility of a virus and if you are keeping your iOS versions up to date you are secure. If you haven't updated to iOS 15.3 you need to do so.

1. No.

2. Contact your bank.

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