i am getting a error message when trying to sign in to icloud - You cannot sign into icloud because there is a problem verifying the identity of this mac. Try restarting your mac and signing in again.
I am not on a mac - i am using a windows 10 device
Windows, Windows 10
Workaround for “Cannot sign in to iCloud.” error message when
trying to Sign In to the “iCloud for Windows” app.
Uninstall the “iCloud for Windows“ app. [Start/Settings/Apps]
Download the “iCloud for Windows” installation program from the Apple website.
Go to the Apple.com website.
Search the Apple.com website for the web page “Download iCloud for
Windows” .
The web page is located at the URL: on https://support.apple.com/en-us/HT204283
Scroll down on the web page to the section “Here’s what you need”
Click on the link on the line “On the line “On Windows 7 and Windows 8,
you can “download iCloud for Windows on Apple’s website.” to download the “iCloud
for Windows” installation program.
Note: You will need to use an User Account that has Administrator privileges to install the iCloud for Windows app and enable the Media Features for Windows (aka. Windows Media Player).
Before installing the “iCloud for Windows” app you will need to make sure that the Media Features for Windows is enabled.
See the article:
How to Fix the iCloud Missing Media Features Error on Windows 10.
[ https://www.guidingtech.com/fix-icloud-missing-media-features-error-windows-10/ ]
Here is a summary of the instructions from that web page:
Open a Run dialog box by simultaneously pressing the Windows-key and the “R” key.
In the Open dialog box type optionalfeatures.exe and press the Enter key.
On the Windows Features dialog box scroll down and make sure there is a check in the checkbox beside Media Features.
Press the “OK” button.
Now run the iCloudSetup.exe installer program that you downloaded from Apple.com to install the “iCloud for Windows” app.
You will need to restart Windows 10 to complete the installation of “iCloud for Windows” app.
Good luck.
Have same problem. Fresh downgrade from Win11 (aka reinstall Win10), did it yestrday. User calls me today with this problem, got no idea how to solve it. What I tried so far.
Googling this issue is a pain by itself bkz 90% of solutions are for Mac, and the ones for Win are not helping
Same issue on my HP ZBook G5 laptop with Windows 10. Not sure if it's related, but my BIOS updated just before I discovered this problem yesterday. Now I cannot log in to iCloud and get the same error message ....
Cannot sign in to iCloud because there is a problem verifying the identity of this Mac. Try restarting your Mac and signing in again.
Well, first of all, this is not a Mac. It's a Windows 10 laptop. I can successfully access my Apple account via iTunes on this PC and my Apple ID is "authorized" according to iTunes. So here's what I've tried so far with no success ...
I rely on iCloud to integrate my Outlook calendar with my iPhone and iPad. Not sure what else to try.
Same issue here and I have it on 2 different PC's. One pc running windows 10 and the other running windows 11. So it appears to be related to my logon? I reformatted the windows 11 pc and still have the issue. Uninstalled all Apple SW on windows 10 PC, cleaned the registry, re-installed and still have the issue.
Same issue here. I'm just trying to get the iCloud to work on Windows 11. I get the same "there is a problem verifying the identity of this mac. Try restarting your mac and signing in again." Very frustrating, hoping for a rapid fix to this issue.
I am having the same issue. I cannot sign into icloud on my windows 10 computer. I get the error message " cannot sign in to icloud because there was problem verifying the identity of this Mac. Try restarting your Mac and then signing in again."
I am having the same issue. Started after a BIOS utility update. Rolled back my BIOS to previous version. Fresh install of iCloud for Windows and get the same error. On Windows 10 Pro. Called Apple and they blame the BIOS update or Lenovo. Will call again later since rolling back BIOS had no effect on issue.
I was facing the same issue and after lots of surfing, I finally fixed my problem. Now my iCloud is working fine. Here are a few steps.
1) Press Win + R keys to open the Run dialog box, and then type services.msc and hit Enter. If Win + R does not work just type Services in the search bar and hit Enter.
2) Scroll down the list of services, and then right-click the Bonjour service and select Restart from the context menu.
3) After this just open iCloud and log in.
This might help someone that is having the problem with their local PC, unrelated to the problem voiced in this thread today: the 3rd of February, 2022. Today's problem was a misconfiguration within Apple's infrastructure that was resolved about 2100hrs zulu time.
User called me today at 9AM and said it works now, so guess Apple did something to fix it, but im still puzzled why didnt iCloud or iTunes installed Bonjour and Apple Software Updater, as far as I know its supposed to be installed automaticly for Apple products to work properly.
I have the exact same problem
Tried install itunes and verified this device (windows 10) too
Same here, Windows 11.
I'm having the same issue. Tried full uninstall and reinstall, but no luck.
Same issue here. Completely uninstalled and reinstalled the latest from the Windows App Store...issue still persists.
I am having this exact issue today on 2 new PC's. How do we get an update to know how to fix this?
Cannot sign in to icloud on windows 10 computer
