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User profile for user: peley
peley Author
User level: Level 1
11 points

Laptop getting Black Screen and Auto Shutdown after updating to Monterey 12.2

Within one or two minutes after opening my laptop, it's getting blank screen and then shutting down automatically even I have more than 50% of battery. Its happening after updating to MacOs Monterey 12.2

1) I have more than 50% of Battery after opening my laptop

2) Within one or two minutes after opening my MacBook, its getting black screen and shutting down automatically. Then I tried to Start the system without power charger but it shows following status:

3) I can start the system after connecting power charger and got following message. However, following message does't show all the time.


Is there any solution for this?

I am suspecting software bugs because of Monterey 12.2 since above problem started after updating to Monterey 12.2

MacBook Pro 13″, macOS 12.2

Posted on Feb 2, 2022 10:07 PM

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User profile for user: lllaass
lllaass
User level: Level 10
210,459 points

Posted on Feb 7, 2022 1:28 AM

Your battery is oK.


Try booting to Safe Mode. That boot up takes minutes and clears caches and other things that may resolve your problem.

How to use safe mode on your Mac - Apple Support

A lot of times just boot to Safe Mode followed by normal boot resolves problems.


Next try download and run this app so we can find more information about your installation.

https://etrecheck.com/upgrade

It shows what is launched and other information and is very useful in finding causes of problems. After you first launch the app make sure you check Enable full disk access in the box in lower left.


After running the app use the app's feature to paste to clipboard. Then paste it in the text box for a reply in this forum click on the addition text icon. This is because the normal reply text box limits how much you can type.

o personal identifiable information is contained if the app output. The app was written for a person who is contributor to these Apple Support Communities

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User profile for user: lllaass
lllaass
User level: Level 10
210,459 points

Feb 7, 2022 1:28 AM in response to peley

Your battery is oK.


Try booting to Safe Mode. That boot up takes minutes and clears caches and other things that may resolve your problem.

How to use safe mode on your Mac - Apple Support

A lot of times just boot to Safe Mode followed by normal boot resolves problems.


Next try download and run this app so we can find more information about your installation.

https://etrecheck.com/upgrade

It shows what is launched and other information and is very useful in finding causes of problems. After you first launch the app make sure you check Enable full disk access in the box in lower left.


After running the app use the app's feature to paste to clipboard. Then paste it in the text box for a reply in this forum click on the addition text icon. This is because the normal reply text box limits how much you can type.

o personal identifiable information is contained if the app output. The app was written for a person who is contributor to these Apple Support Communities

Reply
User profile for user: lllaass
lllaass
User level: Level 10
210,459 points

Feb 3, 2022 12:48 AM in response to peley

Download and run this app so we can find more information about your installation.

https://etrecheck.com/upgrade

It shows what is launched and other information and is very useful in finding causes of problems. After you first launch the app make sure you check Enable full disk access in the box in lower left.


After running the app use the app's feature to paste to clipboard. Then paste it in the text box for a reply in this forum click on the addition text icon. This is because the normal reply text box limits how much you can type.

o personal identifiable information is contained if the app output. The app was written for a person who is contributor to these Apple Support Communities


The report includes battery information since maybe your battery failed.


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User profile for user: peley
peley Author
User level: Level 1
11 points

Feb 6, 2022 7:17 PM in response to lllaass

Battery Information:




  Model Information:


  Manufacturer: SMP


  Device Name: bq20z451


  Pack Lot Code: 0


  PCB Lot Code: 0


  Firmware Version: 901


  Hardware Revision: 1


  Cell Revision: 3667


  Charge Information:


  Fully Charged: No


  Charging: No


  Full Charge Capacity (mAh): 3692


  State of Charge (%): 67


  Health Information:


  Cycle Count: 596


  Condition: Normal




System Power Settings:




  AC Power:


  System Sleep Timer (Minutes): 1


  Disk Sleep Timer (Minutes): 10


  Display Sleep Timer (Minutes): 10


  Wake on AC Change: No


  Wake on Clamshell Open: Yes


  Wake on LAN: Yes


  AutoPowerOff Delay: 259200


  AutoPowerOff Enabled: 1


  Display Sleep Uses Dim: Yes


  Hibernate Mode: 3


  LowPowerMode: 0


  PrioritizeNetworkReachabilityOverSleep: 0


  Battery Power:


  System Sleep Timer (Minutes): 1


  Disk Sleep Timer (Minutes): 10


  Display Sleep Timer (Minutes): 15


  Wake on AC Change: No


  Wake on Clamshell Open: Yes


  AutoPowerOff Delay: 259200


  AutoPowerOff Enabled: 1


  Current Power Source: Yes


  Display Sleep Uses Dim: Yes


  Hibernate Mode: 3


  LowPowerMode: 0


  Reduce Brightness: Yes




Hardware Configuration:




  UPS Installed: No




AC Charger Information:




  Connected: No


  Charging: No




Power Events:




Next Scheduled Events:




  appPID: 349


  Type: Wake


  Scheduled By: com.apple.alarm.user-visible-Weekly Usage Report


  Time: 2/14/22, 4:48 AM


  UserVisible: 0

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Laptop getting Black Screen and Auto Shutdown after updating to Monterey 12.2

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