You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź“° Newsroom Update

Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

itunes ask my password for restoring iphone - password never set by me

Hi, I try to restore a new iphone from a backup made with iTunes 6 months ago. iTunes asks me a password however I've never set it. (I've tried to do it with all possibilities but doesn't work. I really need this restore.) What is the solution? What is the official workflow to do it? Thanks for your answers.

iPhone 13

Posted on Feb 6, 2022 5:08 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 6, 2022 5:31 AM

See Disable iOS backup encryption - Apple Community.


tt2

3 replies

itunes ask my password for restoring iphone - password never set by me

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.