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Green screen on low brightness

I have an iPhone XS that has developed an issue where the screen turns green when the brightness is lowered. I’ve done everything I can think of to resolve this, updated to 15.3 and also factory reset it but it still has this issue. Other than this issue the phone works perfectly although the quality of the screen when it’s not green seems less clear too. Any ideas as it looks like the OLED screen may be the issue to me?

iPhone XS, iOS 15

Posted on Feb 7, 2022 10:24 AM

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Question marked as Best reply

Posted on Feb 8, 2022 12:53 AM

I have seen these cases quite often and if the phone is otherwise OK you have a choice of accepting it or

You could arrange a repair

https://support.apple.com/iphone/repair/service

or: contact Apple Support 

Anything other than Screen or Battery may be a replacement phone and the price is in the article.

You can see additional service information within the following article:

Prepare your iPhone for packing and shipping

 

1 reply
Question marked as Best reply

Feb 8, 2022 12:53 AM in response to Mark2cyp

I have seen these cases quite often and if the phone is otherwise OK you have a choice of accepting it or

You could arrange a repair

https://support.apple.com/iphone/repair/service

or: contact Apple Support 

Anything other than Screen or Battery may be a replacement phone and the price is in the article.

You can see additional service information within the following article:

Prepare your iPhone for packing and shipping

 

Green screen on low brightness

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