Hi,
I've recently purchased a M1 pro and today just a few minutes ago I tried to clean it. Now I know it's very fragile So I carefully removed the dust with a new cloth and even after that I got some minor scratches. They are only visible on the dark screen but this is very annoying how are we supposed to clean this thing?
I have additional extended warranty but I'm not sure if they cover this issue in that.
MacBook Pro 16″, macOS 12.1
Alucard_ Said:
"Scratch issue on M1 Macs: [...]I carefully removed the dust with a new cloth and even after that I got some minor scratches. [...]I have additional extended warranty but I'm not sure if they cover this issue in that."
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No. Intentional damage is not covered under the warranty. So, you'll have to go through Apple and purchase a new screen.
Alucard_ Said:
"Scratch issue on M1 Macs: [...]I carefully removed the dust with a new cloth and even after that I got some minor scratches. [...]I have additional extended warranty but I'm not sure if they cover this issue in that."
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No. Intentional damage is not covered under the warranty. So, you'll have to go through Apple and purchase a new screen.
Alucard_ Said:
"I thought so. Is this the common problem with these new M1's ? a lot of peoples are complaining about this issue."
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Based on Personal Experience:
Frankly, I use a privacy filter while using my Mac, and I keep it off when I shut the lid. But that's just me. Doing so, I've never had a speck of dust of my screen. I don't see it lots on these forums, though I have a few times. What I've Used: Pre-Moistened Lens Wipes ALIBEISS Screen Wipes for Glasses, Camera,Tablets, Smartphone, Screens and Other Delicate Surfaces,Pack of 100 - Amazon
I thought so. Is this the common problem with these new M1's ? a lot of peoples are complaining about this issue.
Scratch issue on M1 Macs
