Whenever i use video calling either on WhatsApp and FaceTime, i face a serious issue, my voice gets broken in 60% of the video calls and people can not hear my speech properly.
This problem is only on Video Calls, not on audio calls and cellular calls. My phone is just 15 days old and facing this issue. Please help me fix the issue
iPhone 13 Pro Max, iOS 15
Hi sangeeta97,
Thanks for posting in Apple Support Communities. Your audio is not working properly on video calls in multiple apps. Right?
Have you had a chance to test this on multiple networks? If not, that can be another great way to isolate where this occurs. If this happens when you are connected to cellular data, make sure that cellular data is enabled in Settings. Check out Use cellular data on your iPhone or iPad.
If this doesn't seem to be isolated to a network, try using headphones and see if the sound is better then. That'll help determine if the issue is with your internal microphone or not.
Take care.
Hi sangeeta97,
Thanks for posting in Apple Support Communities. Your audio is not working properly on video calls in multiple apps. Right?
Have you had a chance to test this on multiple networks? If not, that can be another great way to isolate where this occurs. If this happens when you are connected to cellular data, make sure that cellular data is enabled in Settings. Check out Use cellular data on your iPhone or iPad.
If this doesn't seem to be isolated to a network, try using headphones and see if the sound is better then. That'll help determine if the issue is with your internal microphone or not.
Take care.
Microphone not working during video calls
