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verify payment info

whenever i try to purchase something in an app when I have a gift card it asks me to verify payment info, when I go there’s nothing to verify and it shows me clearly I have a balance of the amount of the gift card, i try to purchase again and it tells me to verify but won’t tell me what I need to verify. Can anyone help?

iPhone XR, iOS 15

Posted on Feb 11, 2022 5:49 PM

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Question marked as Top-ranking reply

Posted on Feb 11, 2022 5:53 PM

You need to verify the credit or debit card in your account. If you have a card in the account it must be current and have complete information. This is true even if you have a gift card also. The gift card will be used first, but the credit/debit card must be active and verifiable.

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verify payment info

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