You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź“° Newsroom Update

Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why can't you sync music on itunes while syncing your library with Apple Music?

I just spent more than hour trying to figure out why iTunes on my computer wouldn't show my music when I tried to sync my phone. Finally figured out that I had to turn off library sync from Apple Music. When I turned it off and plugged my phone back in, the option to sync my music was back. Does anyone know why that happens? Why does "Sync Library" bar you from syncing music from your computer to your phone?

Posted on Feb 14, 2022 5:21 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 16, 2022 7:30 PM

When you enable Sync Library AKA iCloud Music Library in both your computer and your device then they can sync with each other wirelessly and local syncing becomes redundant. All of your qualifying songs and playlists are available everywhere, and those that are not physically stored on the computer or device can be streamed or downloaded on demand. Local syncing can only transfer locally stored files, and cannot transfer DRM protected Apple Music content.


tt2

1 reply
Question marked as Top-ranking reply

Feb 16, 2022 7:30 PM in response to risefromtheashes

When you enable Sync Library AKA iCloud Music Library in both your computer and your device then they can sync with each other wirelessly and local syncing becomes redundant. All of your qualifying songs and playlists are available everywhere, and those that are not physically stored on the computer or device can be streamed or downloaded on demand. Local syncing can only transfer locally stored files, and cannot transfer DRM protected Apple Music content.


tt2

Why can't you sync music on itunes while syncing your library with Apple Music?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.