Mailerlite issue with Apple ONLY subscribers

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Mailerlite issue with Apple ONLY subscribers

This question was asked elsewhere and the answer was to contact the newsletter service (Mailerlite)

I’m having the same issue and I’ve reached out to Mailerlite. They have said it’s an Apple issue.

The test email goes right through and does, multiple times, over a period of a couple of hours. But when the larger email is sent to my subscribers, NONE of the iCloud, .mac, .iCloud etc users receive the email. Or, they mail receive it a week later. This is ONLY with Apple mail subscribers.

Thanks

Tara

Posted on Feb 14, 2022 11:50 PM

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Answer 1

ryane77

Community Specialist

Feb 16, 2022 6:32 AM in response to Aussiekid5

Hi Aussiekid5,

Thank you for using the Apple Support Communities. If we understand correctly, iCloud account users are not receiving your newsletter emails. Is that right?

This information may apply If iCloud Mail isn't working:

"If your recipient still doesn't receive your message, but your message was sent without any alerts or “undelivered mail” messages, your message might be blocked or filtered by the iCloud Mail servers or the recipient's mail server. To find out, contact iCloud Support. You should also ask your recipient to contact their email administrator."

Based on that, we recommend using the link above to get in touch with Apple directly. Best wishes.

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Mailerlite issue with Apple ONLY subscribers

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