Why my Apple ID balance isn’t charging I try to subscribe my Apple Music Is not working

iPhone 11, iOS 15

Posted on Feb 15, 2022 1:52 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 16, 2022 7:07 AM

Hello Holuwapelumi,



We see you're having a billing-related issue, and we can help get that headed in the right direction.


As the payment method is being declined, you can find some info on that particular topic here: If your payment method is declined in the App Store or iTunes Store


We also noted that the Apple ID balance is $10, and the monthly Apple Music subscription lists as $9.99. Note that some areas will have tax required as part of the purchase, as noted here: Apple Media Services Terms and Conditions

"Apple will charge your selected payment method (such as your credit card, debit card, gift card/code, or other method available in your Home Country) for any paid Transactions, including any applicable taxes."


If you have further billing questions or issues, you can also try reaching out to Apple Support's billing specialists here: Get Support



Cheers.

2 replies
Question marked as Top-ranking reply

Feb 16, 2022 7:07 AM in response to Holuwapelumi

Hello Holuwapelumi,



We see you're having a billing-related issue, and we can help get that headed in the right direction.


As the payment method is being declined, you can find some info on that particular topic here: If your payment method is declined in the App Store or iTunes Store


We also noted that the Apple ID balance is $10, and the monthly Apple Music subscription lists as $9.99. Note that some areas will have tax required as part of the purchase, as noted here: Apple Media Services Terms and Conditions

"Apple will charge your selected payment method (such as your credit card, debit card, gift card/code, or other method available in your Home Country) for any paid Transactions, including any applicable taxes."


If you have further billing questions or issues, you can also try reaching out to Apple Support's billing specialists here: Get Support



Cheers.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Why my Apple ID balance isn’t charging I try to subscribe my Apple Music Is not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.