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behindme Author

Level 1

4 points

When I try to create an Apple ID I cant get past the credit card details, the screen freezes

Posted on Feb 15, 2022 2:14 AM

Top-ranking reply

1ssmith

Community Specialist

Posted on Feb 16, 2022 7:08 AM

Hello behindme,

Welcome to Apple Support Communities!

If we understand your post correctly, you're unable to get past the payment details when creating an Apple ID because the screen freezes. We'd like to help!

What device is this happening with? Which software version?

Are you able to reproduce the issue? What actions do you take to reproduce it?

Have you tried creating an Apple ID on a different device?

Did you ever get an error message when creating the Apple ID?

The more information you provide, the better chance the community will be able to offer some additional guidance.

Thank you for using Apple Support Communities.

Take care!

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When I try to create an Apple ID I cant get past the credit card details, the screen freezes

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