I have been able to unlock my Macbook previously with my Apple Watch, but stopped being able to do so. I have restarted my mac, my phone and watch to no avail. I even unpaired and repaired the watch. Nothing. They all have wifi/bluetooth enabled, etc.
MacBook Pro running Monterey 12.2.1
iPhone 11 15.3.1
Watch OS 8.4.2
Is this a bug? Anything else I can try?
Apple Watch Series 5
I was able to fix this myself.
My mac was on my 5GHz network and the Apple Watch was on the 2.4GHz network. I switched to 2.4 on the Mac and was able to enable the unlock setting. I then switched the mac back to 5GHZ and everything is working fine.
I was able to fix this myself.
My mac was on my 5GHz network and the Apple Watch was on the 2.4GHz network. I switched to 2.4 on the Mac and was able to enable the unlock setting. I then switched the mac back to 5GHZ and everything is working fine.
Hi Oro Valley,
Thank you for using Apple Support Communities. We understand you are seeing an alert when you try to unlock your Mac with your Apple Watch and we'd like to help.
Since you have taken some great troubleshooting steps already and your device are updated, let's try testing this issue while booted up into safe mode or under a test user account.
How to use safe mode on your Mac
Set up users, guests, and groups on Mac
Delete a user or group on Mac (to remove the test account once completed)
Keep us posted on your findings and if the issue persists, just let us know.
Cheers!
Your Apple Watch must be signed in to iCloud to allow it to unlock your Mac.
