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iphone 13 pro max focus issue with 3rd party application

ive found that there is a focus issue with focus issue with 3rd party application, same position same object with same setting, stock camera is focusable with all 3 lense. but 3rd party app cannot, either with auto or manual mode, tested with Moment and Camera2 app

iPhone 13 Pro Max

Posted on Feb 19, 2022 9:30 AM

Reply
1 reply

Feb 20, 2022 9:49 AM in response to kenixTrueno

Hello kenixTrueno,


Thank you for posting in the Apple Support Communities. You're in the right spot for help with your iPhone 13 Pro Max.


It sounds like 2 third-party camera apps aren't focusing as expected. To help isolate this issue a bit further, try removing all accessories (i.e. case, film, etc.), cleaning the lenses with a microfiber cloth, and restarting your iPhone. Please reference the link below for additional information regarding these steps:

If the camera or flash on your iPhone, iPad, or iPod touch isn't working


Next, try closing the third-party apps, then opening them again. This step can refresh the apps.

Quit and reopen an app on iPhone


From there, make sure your iPhone and your apps are fully updated since fixes are included with each update. If an update is available, we suggest having a current backup to iCloud or to a computer, first.

How to back up your iPhone, iPad, and iPod touch

Update your iPhone, iPad, or iPod touch


We hope this information is useful. Kind regards.

iphone 13 pro max focus issue with 3rd party application

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