netflix wont connect
My Netflix won't connect. Any thoughts as to whats going on? I've updated, reset router, reset modem\...everything
Question marked as
Hi Carel,
You noted you have both the app and AppleTV updated to their latest versions. Be very sure of this as this will be a common cause of an app not working. Did the Netflix app recently have a blue dot on the icon? This probably indicates it was updated since the last time you used it.
And if you have restarted the AppleTV without it resolving it, I would consider these actions:
—delete the app—
- Delete Netflix app
- restart the AppleTV
- go to the App Store and reinstall the Netflix app
If this doesn’t resolve it and all your other AppleTV apps are properly working. I’d consider opening a case with Netflix tech support.
