You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

moth146 Author

Level 1

4 points

Why can't I turn on my wi-fi

My wi-fi button is grayed out on my phone. My phone is a iPhone 12. Please help.

iPhone 12, iOS 15

Posted on Feb 20, 2022 11:22 AM

Top-ranking reply

MrHoffman

Community+ 2024

Level 10

126,193 points

Posted on Feb 20, 2022 11:33 AM

This Wi-Fi prohibited icon isn’t one that Apple documents.

Assuming no profiles are loaded and no screen time usage, and assuming an iPhone restart doesn’t clear this, then the Wi-Fi hardware in this iPhone has probably failed.

If your iPhone, iPad, or iPod touch won't connect to a Wi-Fi network - Apple Support

If that doesn’t resolve this, use the Get Support link in the upper right of this webpage, and discuss this with Apple.

View in context

Why can't I turn on my wi-fi

Similar questions