Newsroom Update
Tap to Pay on iPhone is now available in Canada. Learn more >
Tap to Pay on iPhone is now available in Canada. Learn more >
Hi, I’m having a huge problem trying to download apps from the App Store. When click on get, the little circle just keeps spinning.
Tried everything; updating IOS, shutting down my phone, Changing Apple ID password, etc… I also noticed when I go to settings/general and choose reset my phone, it just freezes and nothing happens.
iPhone XS, iOS 15
Check the range of the mobile network, see this Apple article: If you see No Service or Searching on your iPhone or iPad
If you see No Service or Searching on your iPhone or iPad - Apple Support
Check also the Wi-Fi network, see the following Apple articles:
Connect to Wi-Fi on your iPhone, iPad, or iPod touch
Connect to Wi-Fi on your iPhone, iPad, or iPod touch - Apple Support
If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network
If your iPhone, iPad, or iPod touch won't connect to a Wi-Fi network - Apple Support
Changing Apple ID password,
Then see this Apple article: What to do after you change your Apple ID or password
What to do after you change your Apple ID or password - Apple Support
See also the following Apple articles:
If you can’t download or update apps on your iPhone or iPad
If you can’t download or update apps on your iPhone or iPad – Apple Support (UK)
Require a password for App Store and iTunes purchases
Require a password for App Store and iTunes purchases - Apple Support
Check the range of the mobile network, see this Apple article: If you see No Service or Searching on your iPhone or iPad
If you see No Service or Searching on your iPhone or iPad - Apple Support
Check also the Wi-Fi network, see the following Apple articles:
Connect to Wi-Fi on your iPhone, iPad, or iPod touch
Connect to Wi-Fi on your iPhone, iPad, or iPod touch - Apple Support
If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network
If your iPhone, iPad, or iPod touch won't connect to a Wi-Fi network - Apple Support
Changing Apple ID password,
Then see this Apple article: What to do after you change your Apple ID or password
What to do after you change your Apple ID or password - Apple Support
See also the following Apple articles:
If you can’t download or update apps on your iPhone or iPad
If you can’t download or update apps on your iPhone or iPad – Apple Support (UK)
Require a password for App Store and iTunes purchases
Require a password for App Store and iTunes purchases - Apple Support
Cant download apps
