Can't swipe photos from desktop

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ellen153 Author

Level 1

21 points

Can't swipe photos from desktop

I get this message when I try to add a photo to a reply on Amazon. Operation not permitted” (NSPOSIXErrorDomain:1)

MacBook Pro 13″, 12.2

Posted on Feb 22, 2022 5:13 PM

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Answer 1

Best reply

lllaass

Level 10

210,423 points

Feb 23, 2022 8:01 AM in response to ellen153

if the reply accepts .jpeg's you shouod be able to drag ect the image to athe Amazon reply.

Try booting to Safe Mode. That boot up takes minutes and clears caches and other things that may resolve your problem.

How to use safe mode on your Mac - Apple Support

A lot of times just boot to Safe Mode followed by normal boot resolves problems.

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Answer 2

ellen153 Author

Level 1

21 points

Feb 23, 2022 6:18 AM in response to lllaass

The photo is on my desktop. When the problem started, I wasn't able to swipe it from Photos onto the desktop, and I was really worried, because I like to put things on the desktop if I'm going to use them. I did a restart, and then that worked again. Whew! I tried adding the photo to Word and Keynote and putting it in an email, and that all worked. Do you think the problem is just with Amazon? A customer had asked a question about a product that I had reviewed, and I wanted to include a photo, which I have done before. When I tried to select the photo from the Amazon popup, everything was grayed out. That's why I tried swiping it in. I finally sent in my reply without the photo.

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Answer 3

lllaass

Level 10

210,423 points

Feb 23, 2022 6:48 AM in response to ellen153

The Photos app stores photo using the format of the imported photo. If the photo was taken by an iPhone that formate may not be acceptable for Amazon.

Next time this happens select the photo on your desktop aright click and select Get Ino. What does that list as the format/extension

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Answer 4

Feb 23, 2022 8:28 AM in response to ellen153

ellen153 wrote:

I wanted to include a photo, which I have done before. When I tried to select the photo from the Amazon popup, everything was grayed out. That's why I tried swiping it in. I finally sent in my reply without the photo.

Sounds like an Amazon web site issue...

Try a different browser and compare your results.

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