New Mac won't recognize old Epson WF645 scanner

As above my new MacBook Air 2020 M1 won't recognize my old Epson WF645 scanner, altho it prints just fine. Old MacBook Pro still scans with ImageCapture. Something is incompatible, I suppose, but can I get it fixed?

MacBook Air 13″, macOS 10.15

Posted on Feb 23, 2022 8:57 AM

Similar questions

macOS Mojave (10.14.5) cannot communicate with the scanner v800 Photo my Epson V800 Photo which purchased in April 2018 was running just fine using USB cable to connect with Epson Scan Software, before the Epson Scan went to not responding and i got message "cannot communicate with the scanner...". The Scanner, however, shows in system preferences->printers and scanners. I've tried these following troubleshooting, but nothing to avail, as follow: 1. Uninstal/Reinstall with the latest update of the Epson Scanner’s software; 2. Uninstal/reinstal silverfast. 3. Reset Twain in Image Capture; 4. SMC Reset/ NVram reset on Mac Should you have any advise on how to fix this communication error issue, please let me know. Many thank in advance.
1191 5
Image Capture has wrong scanner model showing I am using High Sierra OS, Image Capture and a basic Epson V39 scanner. Recently the Epson software for updating drivers popped into action and told me to update the software. I believed it and did so. But now the V39 shows up inside Image Capture as Epson V600 and it refuses to preview or scan. Just endlessly spinning cog wheel. In Printers and Scanners Prefs, the scanner is listed correctly as a V39. I spent an hour or more with Epson call center in Philippines, finally uninstalling everything. Doing a Finder Search does not show any other Epson names. But the problem remains. In any case, Image Capture does not require the driver anyway, as I discovered for the first time ever (so ignorant!) by plugging the scanner into my Macbook Pro which does not have any Epson drivers on it. Image Capture on the MBP worked perfectly with the V39. Anyone have any idea what I can do to resolve this problem? I need the scanner to work on my desktop Mac Mini.
1167 5
Epson scanner connection broken with Mac OS Update 11.5 My Epson Scanners were both working under Mac OS 11.4 but when the update to 11.5 and 11.5.1 none of my Epson Scanners are connecting through Print/Scanner Dialog or Image Capture. Is a solution being worked on?
1135 1

2 replies

ku4hx

Level 7

23,688 points

Feb 23, 2022 9:40 AM in response to Mac_padawan

The fix is likely a compatible driver. If there is one, you'll find it on the Epson website.

Epson has stated their driver updating is an ongoing thing so if not there, you'll need to check back often to see if one has been provided. They provided compatible drivers for my old Perfection V33 scanner so they are doing as they say.

Mac_padawan Author

Level 1

4 points

Feb 25, 2022 5:37 PM in response to ku4hx

Thanks, I was able to resolve my issue by Googling my device and ‘driver’ which someone had suggested. Thanks for your advice.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

New Mac won't recognize old Epson WF645 scanner

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up