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iPad that I am trying to set up for employee.

I have an older iPad not used, no idea what I used for Apple ID and Password when set up years ago. I reset the software but cannot access without the knowledge above.

Chas

Posted on Feb 23, 2022 3:37 PM

Best reply

sberman

Level 10

265,011 points

Posted on Feb 23, 2022 3:41 PM

The iPad is Activation Locked.

How to remove Activation Lock - Apple Support

As the article indicates, if you have proof of purchase documents, you may start a support request.

You can avoid this issue in the future as follows:

Get started using Apple Business Manager or Apple School Manager with Mobile Device Management - Apple Support

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iPad that I am trying to set up for employee.

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