battery health decreasing fast

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Level 1

4 points

battery health decreasing fast

i got an xs max passed down to me and its battery health was on 86% when i received it. im using an ipad adaptor & third party charger cord. it was all okay for the first month of using it and it was still 86. i recently checked my battery health (after not checking it for about 3 weeks because i wanted to not have anxiety 🤣) and i was so shocked to find it on 81%. i do admit i have been using my phone a little bit too much (and seeing tiktok is draining all of my battery) but i checked it again today and now it’s on 80%. does anyone have advice to maybe slow it from decreasing too quickly? i really plan on having this phone for a long time

Posted on Feb 24, 2022 1:00 AM

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Answer 1

Jack-19

Level 8

46,278 points

Feb 24, 2022 1:05 AM in response to ysabella257

Welcome to the Apple Support Communities.

As your Battery Health is now at 80%, it's time for a replacement. Contact Apple Support for service options.

You can also read these Apple Support articles:

Only go to Apple, an Apple Authorized Service Provider, or send your device to Apple for service (if applicable or available). Do not go to a 3rd party/unauthorized repair center or attempt a repair yourself. This is for the assurance of authorized and professional repairs that use genuine Apple parts. Please refer to this from Apple Support:

Beware of counterfeit parts

Some counterfeit and third party power adapters and batteries may not be designed properly and could result in safety issues. To ensure you receive a genuine Apple battery during a battery replacement, we recommend visiting an Apple Store or Apple Authorized Service Provider. If you need a replacement adapter to charge your Apple device, we recommend getting an Apple power adapter.

Also non-genuine replacement displays may have compromised visual quality and may fail to work correctly. Apple-certified screen repairs are performed by trusted experts who use genuine Apple parts.

Jack

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battery health decreasing fast

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