Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

app.js[2060:16] Error ?

Hello.

When I click on the the My Account button (Music 1.2.2.40, top-right corner of the Listen Now window) I get this error message: app.js[2060:16] Error: Nous avons rencontré un problème in a window which I cannot close. And Music freezes; i have to force it to shut down.

I have the latest iMac 24" M1.

Have you encountered this problem? What causes it? Thank you for your help.

iMac 24″, macOS 12.2

Posted on Feb 24, 2022 7:37 AM

Reply
Question marked as Best reply

Posted on Feb 25, 2022 2:36 AM

I have fix this problem, helped by apple support.

  • exit from you Apple music account
  • exit from Music Application
  • start Music Application and enter again with you Apple Music account


Please verify you are using the correct account after restart.


Enjoy (I hope)!


Similar questions

5 replies

app.js[2060:16] Error ?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.