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5magic Author

Level 1

4 points

Beats flex won't connect to iMac running on Catalina 10.15.7

New Beats Flex won't connect to imac (27 inch, Late 2013) running Mac OS Catalina Version 10.15.7.

It connected before the update.

It sees it but cant make the final connection.

I reset the Beats Flex.

I removed ("Forget Device") from any other device (like iphone and ipads) .

Please help.

iMac Line (2012 and Later)

Posted on Feb 24, 2022 7:42 AM

Top-ranking reply

rkaufmann87

Level 10

143,832 points

Posted on Feb 24, 2022 7:52 AM

Please restart the computer in Safe Mode per the directions in the How to use safe mode on your Mac - Apple Support link.

Note: If you are using a wireless keyboard please either plug it in using the supplied Lightning cable that shipped with it. If you are using a legacy keyboard or a third-party keyboard that does not have re-charging abilities, please use any USB keyboard. Also note that a Safe Mode restart may require you to hold down the shift key for up to 5 minutes before the computer starts in Safe Mode. You will know it is in Safe Mode when you see “Safe Mode” in the upper right of the display.

After restarting in Safe Mode, then restart normally and test.

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Beats flex won't connect to iMac running on Catalina 10.15.7

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