Apple Intelligence is now available on iPhone, iPad, and Mac!

📢 Newsroom Update

Apple unveils the new iMac with M4, supercharged by Apple Intelligence and available in fresh colors. Learn more >

📢 Newsroom Update

Apple introduces M4 Pro and M4 Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

how to reboot my iMac using a PC keyboard. I have Montery OS and it crashes often

My iMac seems to be crashing. It's a iMac (Retina 5K, 27-inch, 2020) with Monterey OS 12.2.1

Posted on Feb 24, 2022 5:38 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 24, 2022 6:13 PM

What do you mean reboot using a pc keyboard. You don’t even need the keyboard, only a mouse to reboot. Please explain in detail what you are to achieve.

8 replies

Mar 3, 2022 7:09 PM in response to TeAwamutu

Imacs (or any Macs) don't restart for any reason, that is what PC's do. Please do the following and we can look for obvious issues.:


It will help us get a good idea of what is causing your problem if you provide a report of your system, that way we do not have to play 20 questions with you. The report we are requesting does NOT provide any personal information and is extremely safe to use. Please navigate to www.Etrecheck.com and download the free version of EtreCheck. Once you have you downloaded the app and installed it, please run the report and save it. This report will help us get a good idea what has been installed on your system and help us be able to diagnose what may be wrong.


When you have your report, you can attach it when you reply to this message and we can then review it and help you determine what is needed to get your system running well again. 


For instructions on how to download your EtreCheck report and attach it to your reply to this message please click https://discussions.apple.com/docs/DOC-250000211


Mar 3, 2022 6:01 PM in response to Keith Barkley

Thank you for the help. I know how to restart the computer by going to the apple symbol and clicking 'restart'.

My iMac seems to be crashing for no reason. Now I'm thinking I need to reset the iMac. I have a PC keyboard which is why I was asking how to restart / reset with a PC keyboard. When I hold down the Windows key or Windows key and r keys - both things don't work. So, how do I reset my iMac or is resetting the right thing to do when my iMac continues to crash at importune moments?

how to reboot my iMac using a PC keyboard. I have Montery OS and it crashes often

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.