waynemoloney Author

Level 1

4 points

2013 Sierra iMac keyboards not working

Overnight my iMac Bluetooth keyboard has started to not recognise certain keys (delete, shift, space, caps lock) and is also delivering different letters than those selected on the keyboard (g for a) I have tried 2 keyboards and both have similar but not identical issues (eg one recognises ‘a’ but not delete, shift etc)

any advice would be greatly appreciated

thanks

iMac 21.5″, macOS 10.12

Posted on Feb 24, 2022 7:10 PM

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Top-ranking reply

Level 5

5,062 points

Posted on Feb 25, 2022 12:05 AM

A few things to try.

Try a wired keyboard to see if the problem is still there
Start up in Safe Mode and see if the problem has gone
Reset the Bluetooth ( https://osxdaily.com/2015/12/15/reset-bluetooth-hardware-module-mac-osx/ )
Reset NVRAM, PRAM, SMC ( https://www.macworld.com/article/224955/how-to-reset-a-macs-nvram-pram-and-smc.html )

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3 replies

Top-ranking reply

Level 5

5,062 points

Feb 25, 2022 12:05 AM in response to waynemoloney

A few things to try.

Try a wired keyboard to see if the problem is still there
Start up in Safe Mode and see if the problem has gone
Reset the Bluetooth ( https://osxdaily.com/2015/12/15/reset-bluetooth-hardware-module-mac-osx/ )
Reset NVRAM, PRAM, SMC ( https://www.macworld.com/article/224955/how-to-reset-a-macs-nvram-pram-and-smc.html )

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waynemoloney Author

Level 1

4 points

Feb 25, 2022 12:38 AM in response to Mal-S

Thanks, I’ll try that in the morning

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waynemoloney Author

Level 1

4 points

Feb 25, 2022 5:32 PM in response to waynemoloney

Hi Mal-S

I tried everything you suggested as well as reloading Sierra. No success.

I got an old HP wired keyboard from my daughter and...success.

Not ideal but solved the problem for now

Thanks

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2013 Sierra iMac keyboards not working

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