Apple Configurator sign in problems

Currently, I'm testing adding a Mac device to Apple Business Essentials via Apple Configurator with the help of an iPhone.


I've created a managed Apple ID + prepared my iPhone with iOS15. I've downloaded the app "Apple Configurator" from Apple Store and installed it. Within my first test, I was able to sign in with the managed Apple ID to Apple Configurator and I could successfully add a Mac Mini device to Apple Business Essentials.


I released/removed the device on purpose from Apple Business Essentials to add it again via Apple Configurator for another test scenario. This time, I was not able to sign in with my managed Apple Id to Apple Configurator. Suddenly, I was asked if I want to use the personal Apple ID "xyz" for iCloud (see screenshot below). I tried every possibility but ended up with errors all the time. So, I'm not able to use Apple Configurator for adding a Mac device to Apple Business Essentials anymore.



As an information, I did not change any configurations in Apple Business Essentials in between these two tests.


Can you help me? Has anyone experienced the same scenario?


Thanks for you help!

Posted on Feb 28, 2022 2:12 AM

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Apple Configurator sign in problems

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