You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I can’t access the email attached to my Apple ID so I’m trying to change it to a new one. Would I lose everything? I’ve been using it for almost 10years now

I can’t access the email attached to my Apple ID so I’m trying to change it to a new one. Would I lose everything? I’ve been using it for almost 10years now

iPhone 11, iOS 15

Posted on Feb 28, 2022 6:07 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 28, 2022 1:37 PM

If you use the steps in the article below, you shouldn't lose any data or previous purchases. Note the restrictions in the article.


Apple ID Name Change.  * 


Make sure you turn of Find My Phone before signing out of the old ID. Once signed out and Find My Phone is off, then sign in with the new ID, then turn Find My Phone back on.


 What to do after you change your Apple ID or password - Apple Support  *  I suggest doing this before you change your Apple ID or password.

1 reply
Question marked as Top-ranking reply

Feb 28, 2022 1:37 PM in response to mireille112

If you use the steps in the article below, you shouldn't lose any data or previous purchases. Note the restrictions in the article.


Apple ID Name Change.  * 


Make sure you turn of Find My Phone before signing out of the old ID. Once signed out and Find My Phone is off, then sign in with the new ID, then turn Find My Phone back on.


 What to do after you change your Apple ID or password - Apple Support  *  I suggest doing this before you change your Apple ID or password.

I can’t access the email attached to my Apple ID so I’m trying to change it to a new one. Would I lose everything? I’ve been using it for almost 10years now

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.