How do I deactivate FindMy / Activation Lock without erasing my mac?

Question

Level 1

4 points

How do I deactivate FindMy / Activation Lock without erasing my mac?

I left the laptop with a licensed repair company but they need FindMy deactivated before they can work on it. The laptop does not boot, so I need to be able to do it from another device.

The options appear to be this:

Erasing is not ideal (I'd prefer to keep my data).

While I would expect 'Lock' to unlock my mac, it acts like it will add an additional lock, so that's no good.

MacBook Pro 16″, macOS 11.5

Posted on Feb 28, 2022 5:21 PM

Reply

Answer 1

Top-ranking reply

FoxFifth

Community+ 2025

Level 10

473,487 points

Feb 28, 2022 6:11 PM in response to TonyV236

See the following from How to remove Activation Lock - Apple Support

Remove Activation Lock on the web if a device is offline

Go to www.iCloud.com/find.
Sign in with your Apple ID and password.
At the top, click All Devices.
Select the device that you want to remove from iCloud.
Click Remove from Account.

Reply

Answer 2

TonyV236 Author

Level 1

4 points

Mar 1, 2022 8:30 AM in response to FoxFifth

Thanks for the reply. This does look like the best option. It would have been nice if the option was called 'Disable Activation Lock' instead of the more ominous: 'Remove from Account'.

Reply

How do I deactivate FindMy / Activation Lock without erasing my mac?

Similar questions