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Can't verify account name or password

Good day, trying to re-add Mail account but get continuously the above

message. I have checked and confirmed passwords etc. and everything

works on other apple products. all the suggestions I see relate to an

existing mail account however i had removed my mail account with the

idea to re-install it. But cannot. The key chain does not contain any saved passwords for my email address.

My emailprovider is:

I can access this email account successfully using a web browser or with another device using these same login credentials, no 2FA.


[Edited by Moderator]

MacBook Pro

Posted on Mar 1, 2022 2:12 AM

Reply
Question marked as Best reply

Posted on Mar 1, 2022 4:44 PM

Hi henny128,

Welcome to the Apple Community.


Wondering which Mac OS version you are using,

what

method you are using to re-add the eMail account.


Eg: Try following the steps in this article from Apple Support.

Add an email account to Mail on your Mac - Apple Support


And, for troubleshooting:


NB: Choose you MacOS version at the top of the articles for accurate info:


If Mail on your Mac can’t connect to your email account – Apple Support


If Mail on your Mac keeps asking for your password – Apple Support


All the best :-)





1 reply
Question marked as Best reply

Mar 1, 2022 4:44 PM in response to henny128

Hi henny128,

Welcome to the Apple Community.


Wondering which Mac OS version you are using,

what

method you are using to re-add the eMail account.


Eg: Try following the steps in this article from Apple Support.

Add an email account to Mail on your Mac - Apple Support


And, for troubleshooting:


NB: Choose you MacOS version at the top of the articles for accurate info:


If Mail on your Mac can’t connect to your email account – Apple Support


If Mail on your Mac keeps asking for your password – Apple Support


All the best :-)





Can't verify account name or password

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