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Level 1

6 points

Can't verify account name or password

Good day, trying to re-add Mail account but get continuously the above

message. I have checked and confirmed passwords etc. and everything

works on other apple products. all the suggestions I see relate to an

existing mail account however i had removed my mail account with the

idea to re-install it. But cannot. The key chain does not contain any saved passwords for my email address.

My emailprovider is:

I can access this email account successfully using a web browser or with another device using these same login credentials, no 2FA.

[Edited by Moderator]

MacBook Pro

Posted on Mar 1, 2022 2:12 AM

Top-ranking reply

Level 8

35,722 points

Posted on Mar 1, 2022 4:44 PM

Hi henny128,

Welcome to the Apple Community.

Wondering which Mac OS version you are using,

what

method you are using to re-add the eMail account.

Eg: Try following the steps in this article from Apple Support.

And, for troubleshooting:

NB: Choose you MacOS version at the top of the articles for accurate info:

All the best :-)

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