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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hi.
I have ordered MacBook Pro 2021 and iPhone 13 Pro two days ago and payed full price for it.
But today my orders was canceled with text:
"
Canceled
This item was canceled on марта 02, 2022 and you have not been billed for it.
"
My money wasn't been returned.
What can I do with it?
How can I get my money back?
ruslan_rm wrote:
Hi.
I have ordered MacBook Pro 2021 and iPhone 13 Pro two days ago and payed full price for it.
But today my orders was canceled with text:
"
Canceled
This item was canceled on марта 02, 2022 and you have not been billed for it.
"
My money wasn't been returned.
What can I do with it?
How can I get my money back?
I would simply give it a few days for it to show the money—typically if it did not ship it is just a hold. The bank will release the hold.
If you no change within a week...
Support for your product, help with order placed, help making a purchase
https://contactretail.apple.com/Help
ruslan_rm wrote:
Hi.
I have ordered MacBook Pro 2021 and iPhone 13 Pro two days ago and payed full price for it.
But today my orders was canceled with text:
"
Canceled
This item was canceled on марта 02, 2022 and you have not been billed for it.
"
My money wasn't been returned.
What can I do with it?
How can I get my money back?
I would simply give it a few days for it to show the money—typically if it did not ship it is just a hold. The bank will release the hold.
If you no change within a week...
Support for your product, help with order placed, help making a purchase
https://contactretail.apple.com/Help
You will be far better served by talking to Apple directly. We're users like you and have no access to Apple policies or decisions.
Start by using the Get Support link at upper right on this page.
Can u write back here if you know anything about it? Same problem.
My order was canceled
