How do I stop being blacklisted on Apple Mail?
Mac mini, macOS 11.6
It is not the Mail app; it is your ISP server’s IP address. That happens if they allow too many spam emails to come from that IP address, so receiving servers block them. Contact your iSP to see about a different IP address.
It is not the Mail app; it is your ISP server’s IP address. That happens if they allow too many spam emails to come from that IP address, so receiving servers block them. Contact your iSP to see about a different IP address.
Some time back, a spammer pounded the heck out of our business email address so badly it got blacklisted at the hub level. I had to go to Spamhaus and submit a form to get it back to a live address.
Good luck with that. I had the problem with an ISP some time ago. They did not care, evidenced by the fact that they were the ones allowing spam to be sent in the first place.
Don't know if this will work with Comcast router - it worked with mine: reset router by unplugging it from the wall for about 3 minutes. Then plug back in. This usually results in the router being connected to a different IP address. You can check that on the router's website.
Maybe some do, my ISP ignored it routinely. They just told me to reset the router to get a different IP address and they were aware that there were spammers at the other IP address. In other words: they did not care. FWIW, it was Centurylink.
@don909:
Sometimes it would revert to the old IP address; doing it a couple of times over 2 days or so usually worked.
You are correct. Comcast blacklisted us because of suspected fraudulent activity. The phone rep had to get me connected to a special department to remove the blacklisting. All then returned to normal.
Well, I'm just another user and can't speak to the business practices of your ISP, but there could/may be more than one customer - some of the number sequences would change; example, I have an iMac, an iPad, and a phone, so my assinged IP address may be xxx.xx.xxx.01 and 02 and 03 identifying each device separately. They may blacklist the entire next to last 3 digits if someone else is sending excessive spam. That'll include you or anyone else with all the other numbers matching.
this one is not from my preferred company, but has the best explanation I've seen:
https://www.kaspersky.com/resource-center/definitions/what-is-an-ip-address
It just got fixed without any call or message from Comcast.
Security Escalation are the guys to talk to if one ever gets blacklisted by Comcast.
Thanks to all for responses.
Comcast Router is at our MA summer home and we are in FL on Spectrum.
I'm not sure which of the two IP addresses is being blacklisted. I would guess FL because the problem happened a few days ago in FL when Comcast said I had to change our password for security reasons. I unplugged the FL router as you suggested but the IP address stayed the same.
I'm supposed to get a call from Comcast's Security Escalation department later today to fix this.
I can only guess since it is your internet service provider who is assigning the IP addresses and servers: they use different IP addresses. And your router has nothing to do with it except provide you with the connection they have chosen.
Thank you. One last question, is that IP address that is being blacklisted specific to me or to a bunch of other users? There's nothing nefarious going on here to my knowledge, so since this is happening two or three times a week for a day or two, might this IP address be covering more than just my one Mac?
PS I have terminated my Xfinity account as I have sold my house. I live in an RV and when I called Xfinity about the blacklisting, they said they couldn't help me because I didn't have a "service address".
If you have any online accounts that store your email such as stores, banks, Google, Yahoo, and many others, you do not have to have the computer on for it to get stolen, hacked into, or bought from another crook. Some of them only want a legitimate email address to use to send out mass spam so you'll open it because you think it's from someone you know.
True, all true. I'd like to think that if anyone I knew got a bogus email from me, they'd mention it. And, so far they haven't. As a sidelight, the blacklisting that was occurring every other day, lasting for 2 days and went on for several weeks, has ended. It went away just as it came, suddenly.
What do you mean by blacklisted? Please explain what is happening.
Yes. Found out you are correct. Thanks for verifying. Hopefully Comcast's security people will fix this.
If your email ISP suspects fraudulent activity associated with your router they shut down the mail access without notice, otherwise known as blacklisting.
fix mail blacklisting
