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kevinweid Author

Level 1

10 points

Email "This account already exists"

Hi...I transferred all my files from an old iMac to a newer one yesterday. My one email account can't seem to connect to my internet service provider, which my main email. It shows my correct email but it keeps asking for my password. When I enter the password it say's "This account already exists". I also went to System Preferences>Internet Accounts and the password field is always empty. When I attempt to enter the password I get the same error box. I have attached a few screenshots of what I am seeing...Thanks

iMac 21.5″, macOS 11.6

Posted on Mar 8, 2022 7:47 AM

Top-ranking reply

den.thed

Level 10

81,550 points

Posted on Mar 8, 2022 8:19 AM

Try deleting the account using the - button on the bottom left corner of the Internet Accounts panel, then clink on the + button and re-add your account.

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Email "This account already exists"

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