updated mac and now no streaming services work

My Mac updated softwares on its own the other day and since it updated, no streaming services work. I have the Friendly Streaming app on my Mac that allows you to enter all of your streaming services for easy access and when I try and use it (this app is also updated), no services load. I thought maybe it was just the app but I tried going to various streaming services on Safari as well (Netflix, Disney+, Prime Video, etc) and none of these will play any content either. It's not a wifi issue because every other website loads and works fine. Even YouTube will allow me to play YouTube videos but not any of the free movies. Not sure what the issue is at all, please let me know if anyone has any ideas! I have the software version 10.15.7.

MacBook Air (2020 or later)

Posted on Mar 8, 2022 11:37 AM

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2 replies

Mar 9, 2022 9:57 AM in response to movie_lover18

Hi movie_lover18,


Thank you for using the Apple Support Communities! If you test in another user, are you able to play content? Being able to see if the issue occurs in another user account will to identify if it is something that is affecting your entire system or just one particular user account. To do this, you'll want to set up a Test User account and then try to replicate the issue in that account.


1. Choose Apple menu > System Preferences, then click Users & Groups.


2. Click the lock icon, then enter an administrator name and password.


3. Click the add button (+) below the list of users.


4. Complete the fields shown for a Standard or Administrator account, then click Create Account (or OK).


5. Go back up to the Apple menu in the upper left of the computer and select "Log Out". At the login screen, choose the "Test User" just made.


6. Once inside the Test Account, try to replicate the issue to determine if it just occurs in one account or on the whole computer.


This article can also provide guidance on the steps: Set up users, guests, and groups on Mac


Thanks!

Have a great day.



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updated mac and now no streaming services work

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