iPad with 15.3.1 iOS update load e-mails very slowly

Hello LadyT777,

If the Mail app on your iPad is slow to load and is closing unexpectedly, follow these steps to start:

• Close and reopen the app

Force the app to close. Then open the app to see if it works as expected.

• Restart your device

Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.

This information and more can be found here: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open

If this continues, does this happen with every Wi-Fi network you connect your iPad with or only when it’s connected to a specific network? Let’s also follow the guidance in the ‘If you need help sending or receiving mail on your iPhone, iPad, or iPod touch’ section of this article: If iCloud Mail isn't working

If something else is happening, please provide more details and if you are getting an error of some kind. 

Cheers!

Using 15.4.1 with iphone 10s. Since upgrading to 15 when I open mail I see a white page and takes 3-4 minutes for the emails to load. Never had problem before. Shut down app; turned off phone, all with no i

provements. Really let’s do some testing before you release an update. Not everyone has new phones they supply with you.

Any fixes besides turning phone on and off? did not work. I have deleted emails. I have deleted the mailboxes and reinstalled. Any suggestions would be greatly aPpreciated! Its only happening on my Ipad mini.

Same issue, email extremely slow after the update to 15.4.1, followed all kinds of fixes suggestions, nothing works so far. Extremely frustrating, starting to use web based email instead. Please fix, used to work just fine before the update.

Clearly this is a known bug, and in typical Apple fashion: reboot, delete app, yaddi-yaddi-ya. Nothing works, turning off the privacy setting, zip -- in particular a reboot does jack-squat. I didn't see this one in the above comments, but another aspect is when in another app (e.g., a browser) and switching back to the mail app, you're presenting with a blank screen (again after finally opening Mail and getting your in-basket populated)... hitting the back arrow does nothing, the Mail app hangs for 20-30 seconds or more, before it finally shows back on your screen. Get your S#!+ together Apple, Mail used to one of your more "snappier" apps, now its almost worthless.

I have had the same problem for the last 3 weeks. Sometimes all my emails open right away. Other times it takes about a minute or two. When I leave my mail box to go to another app and come back, same thing...a white page that takes forever to load. I do not have this problem with my iPhone. My iPad was purchased 15 months ago, so it isn't old.

I’m having the same issue on my iPad Pro but not on my iPhone. The mail screen is blank when I open it and takes several minutes to load emails. Once loaded, if I follow a link in any email & then try to return to the mail screen, the screen is again blank & takes a very long time to load the emails. Extremely frustrating!! Have tried all recommendations to fix and nothing has helped.

Same problem with emails opening at snails pace too, I had held off updating for a couple of months as I dread what is going to happen. Also since installing IOS 15:5 at the bottom of the inbox area a new icon has appeared, the one on the right. When I am checking emails small icons appear marked, new massage, inbox, new message, any ideas how to remove or close this down please, it’s mighty annoying! Thank you

Same issue on my iPad Pro! Blank mail screen for minutes waiting for it to load email accounts, and once loaded if you select ANY link in email, and return to email screen is blank again and have to wait. Also, corrupted wireless keyboard. So, thanks Apple, you've destroyed iPad's usability for email and typing. Turning a new iPad into a useless brick except to look at pictures (as long as they're not in your email!). Seriously considering rolling back to last good software version.....unless you've locked us out of that too! FIX NOW!!

When are you going to fix everyone's email issues??? This is getting really old fast... A lot faster than our emails are opening up! On every update anymore it's nerve racking wondering what is going to be messed up now. Shouldn't more testing be done before releasing these updates? I've done everything that you say to do and nothing works. It's funny non of this happened until your updates! Please please please fix!!!

Just updated to 15.5 and it didn’t help. Now the app crashes every time. I use my ipad almost solely outside of work and I hope Apple gets this fixed soon so I’m not forced to go back to my old Windows laptop…

This does not help on the bug but while I had the issue I moved to gmail app for gmail and outlook app for work email. They work well. I still prefer iOS mail app so as 15.5 made things ok for my iPhone again, I moved back. But I am finding very odd that Apple is not fixing this for everyone after all this time. They must have the data that says which device models, os versions, etc have the issue.

I am having the same issue. Mail does not open. Blank white screen. Sometimes just shuts down itself. Opens after about 45 seconds. Happens on all wifi networks.

very aggravating! Shutting the app and turning the iPad off doesn't do anything. Not happening on my iPhone. Only the iPad.

Update:

I set up a third party email program (outlook) and added my .Mac email and guess what, it works with on issues.

Sad that a Microsoft product works on an Apple platform yet their own product does not.

What a way to run your company and poop on your customers.

I’m having the same issues. I’ve tried every suggestion given. Come on Apple, help us out. This is so frustrating and aggravating as I use my iPad more than anything. There is no valid excuse for this as it’s been a known problem for months now!