iPad with 15.3.1 iOS update load e-mails very slowly

I have this identical problem on my iPad mini, and oddly, I am not even on ios15!

All was working perfectly a week ago, I have been away without the device so haven’t changed anything, and suddenly the email is unusable.

Apples tech guy wanted me to ‘upgrade’ to 15 or remove and reinstall my email accounts, but as there are 2 of them and they are both still working perfectly on other devices, the problem is clearly with apple’s software.

He even said if I experienced problems after upgrading, they would refer to tech team to sort! Ridiculous that customers should be expected to do their debugging for them ....

The iPad is less than a year old - this is clearly unacceptable

Same here, started about a month ago. Gave up and loaded Gmail’s client as all accounts are gmail. Always loads in one second. Apple mail client: 20-25 seconds. Like it’s using the wrong port and has to time out and use another one. No idea what it’s doing.

Makes no sense when the Gmail client always works in literally a couple of seconds.

Mine is fixed....after going round the houses for ages, because I was refusing to update the iOS to 15.5, a more senior support person talked me through deleting the app and downloading it again from App Store. Turned on the accounts in settings and it was all back and working normally

Hope this helps others with the problem

Apple Mail app, but sadly it hasn’t lasted - it broke again this morning!

will try delete and reinstall again when I have the time for it

Would be delighted to hear if anyone else has a fix that has been more durable

Just deleted the mail app, rebooted, reinstalled it, no change. Can’t even click on Google to load the first account. Def seems like there is something blocking the connection. Good thing the gmail app works! (This is on my iPhone but there is no difference between an iPhone and iPad especially when on Wi-Fi).

Mine is sort of working, but very slow...

Unfortunately I don’t just have gmail, I have a talktalk email too, so using the gmail app won’t be a complete fix for me, but I might have to resort to that if I get irritated enough 😬

My iPad is less than a year old and still under guarantee, so there should be some recourse for a product not fit for purpose

Okay, deleted the app again; rebooted, reloaded it and it worked this time. Hope it lasts. Settings seem to be preserved but you may want to screenshot things before deleting!

Sure has to be something that gets hosed in one of the upgrades for so many of us to have had this!

BTW, the Gmail app also has a lot of other options, check it out to see if it can handle your cases! It is not at all just gmail!

I tried this suggestion on my own a week ago, worked for a short while and back again to the same problem. I’m using a different email client till the programmers at apple get off their thrones and fix the issue.

Agree. Quality control is lacking on updates, in particular for older devices. I dread updates. With more than 12 Apple devices in my household (from new to 4 yrs), it’s a massive time suck troubleshooting all the resulting issues. It’s also frustrating how frequently some of my favorite features disappear and new user interfaces are released — way too frequently for busy humans to adapt to.

I have the same problem, emails take forever to download, also when finally you get your emails, if you get into any application, once you go back to see your email, one more time the page is in blank and you have to wait for a while for them to show up.

Oddly, since I installed the gmail app, the iPad Mail seems to be working better! So if you are having problems, you might like to try this and see if it works for you too. Maybe it clears some sort of backlog.....

I have to say I prefer using iPad mail when it is working- I can’t work out how to stop gmail app from adding my sent Mail replies to the threads in my inbox - irritating!

As I noted above, reinstalling the Apple Mail app fixed the issue (and still is working). I installed Gmail a month ago, it made no change at all. It still looks like some port was blocked and it has to timeout every time on the primary one. But who knows. It's working normally. And this is on my current iPhone. Nothing to do with 'old hardware' or 'old software'.

On the phone anyway, you just delete it. Then go to the store and re-download it. Then for Gmail accounts go to settings and turn back on the mail part of your mail accounts. I can't see how it would be any different for an iPad. Perhaps reboot and re-try it?

Only my year old iPad has this problem loading emails - my phone is fine. It started when I updated to 15.4. I’ve called support twice but they were useless. I’ve also sent email complaints twice to Apple but never even got a reply. Somebody at Apple really dropped the ball on this. It’s so frustrating when my emails finally open and they have a link for me or an attachment, this whole thing starts all over again EACH time when I close the attachment and go back to my emails - NOTHING BUT A BLANK SCREEN AGAIN. I’m considering dropping Apple iOS if they don’t wake up and fix this issue. In my opinion, Apple has become quite unprofessional - they seem more interested in selling product than anything else. After 4 attempts to talk to someone in the know on this only exemplifies the fact that APPLE DOES NOT CARE!

Thank you all for the replies. I will try the mail app removal and reload. As I recall when I last deleted and re added a large mail account it took a long while to reload successfully and took two attempts.

I cannot fully answer question on loosing mail but with hotmail and gmail it was fine as they are held on the web with a copy on your device.