iPad with 15.3.1 iOS update load e-mails very slowly

Hello LadyT777,

If the Mail app on your iPad is slow to load and is closing unexpectedly, follow these steps to start:

• Close and reopen the app

Force the app to close. Then open the app to see if it works as expected.

• Restart your device

Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.

This information and more can be found here: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open

If this continues, does this happen with every Wi-Fi network you connect your iPad with or only when it’s connected to a specific network? Let’s also follow the guidance in the ‘If you need help sending or receiving mail on your iPhone, iPad, or iPod touch’ section of this article: If iCloud Mail isn't working

If something else is happening, please provide more details and if you are getting an error of some kind. 

Cheers!

Using 15.4.1 with iphone 10s. Since upgrading to 15 when I open mail I see a white page and takes 3-4 minutes for the emails to load. Never had problem before. Shut down app; turned off phone, all with no i

provements. Really let’s do some testing before you release an update. Not everyone has new phones they supply with you.

Any fixes besides turning phone on and off? did not work. I have deleted emails. I have deleted the mailboxes and reinstalled. Any suggestions would be greatly aPpreciated! Its only happening on my Ipad mini.

Same issue, email extremely slow after the update to 15.4.1, followed all kinds of fixes suggestions, nothing works so far. Extremely frustrating, starting to use web based email instead. Please fix, used to work just fine before the update.

Clearly this is a known bug, and in typical Apple fashion: reboot, delete app, yaddi-yaddi-ya. Nothing works, turning off the privacy setting, zip -- in particular a reboot does jack-squat. I didn't see this one in the above comments, but another aspect is when in another app (e.g., a browser) and switching back to the mail app, you're presenting with a blank screen (again after finally opening Mail and getting your in-basket populated)... hitting the back arrow does nothing, the Mail app hangs for 20-30 seconds or more, before it finally shows back on your screen. Get your S#!+ together Apple, Mail used to one of your more "snappier" apps, now its almost worthless.

I have had the same problem for the last 3 weeks. Sometimes all my emails open right away. Other times it takes about a minute or two. When I leave my mail box to go to another app and come back, same thing...a white page that takes forever to load. I do not have this problem with my iPhone. My iPad was purchased 15 months ago, so it isn't old.

I’m having the same issue on my iPad Pro but not on my iPhone. The mail screen is blank when I open it and takes several minutes to load emails. Once loaded, if I follow a link in any email & then try to return to the mail screen, the screen is again blank & takes a very long time to load the emails. Extremely frustrating!! Have tried all recommendations to fix and nothing has helped.

I have this issue also and have followed all steps without resolving the problem. Has Apple any resolution to this problem yet?

Same issue here every time I want to get mail I shut down and it’s fixed until it isn’t which is typically very soon. Help apple.

Same here. Email is so slow loading. Nothing has helped.

Yes, I have this problem as well, tried everything that’s been suggested, but nothing has worked! It’s so darn frustrating!!

Same problem

Same issue on my iPad Pro! Blank mail screen for minutes waiting for it to load email accounts, and once loaded if you select ANY link in email, and return to email screen is blank again and have to wait. Also, corrupted wireless keyboard. So, thanks Apple, you've destroyed iPad's usability for email and typing. Turning a new iPad into a useless brick except to look at pictures (as long as they're not in your email!). Seriously considering rolling back to last good software version.....unless you've locked us out of that too! FIX NOW!!

When are you going to fix everyone's email issues??? This is getting really old fast... A lot faster than our emails are opening up! On every update anymore it's nerve racking wondering what is going to be messed up now. Shouldn't more testing be done before releasing these updates? I've done everything that you say to do and nothing works. It's funny non of this happened until your updates! Please please please fix!!!

Just updated to 15.5 and it didn’t help. Now the app crashes every time. I use my ipad almost solely outside of work and I hope Apple gets this fixed soon so I’m not forced to go back to my old Windows laptop…